How COMPLi works

Compliance that runs in the background

COMPLi connects every layer of your facility, from the nurse doing rounds at 7am to the regional director reviewing readiness at 9am through one continuous workflow.

Built for every role

One platform, three perspectives

Different people in your organization need different things. COMPLi adapts to each role. Same data, right level of detail.

Floor Staff & Nurses
Log rounds, flag issues, and resolve tasks directly from their phone between med pass, on the floor, in real time. No paper. No double entry.
DONs & Administrators
See a live facility dashboard: open risks, overdue rounds, compliance trends, and an AI query layer that answers survey readiness questions in plain English.
Regional & Corporate Directors
Monitor all facilities from one view: readiness scores, open F-Tag risks, and survey windows across your entire portfolio. Know where to focus before problems escalate.
Step by step

From a flagged issue to a closed risk, automatically

Here's how COMPLi turns a routine morning round into a fully documented, assigned, and resolved compliance event.

1
Data Capture
Staff log rounds on mobile, fast, no paper

Nurses and aides open COMPLi on their phone and work through a room-by-room checklist. Each item is timestamped and saved automatically. A round that used to mean 30 minutes of paperwork now takes 12 minutes on the floor.

Room 210 · Mrs. Chen · Satisfied, no concerns
Room 212 · Mr. Okafor · Family concern logged → Social Work assigned
!
Room 214 · Ms. Rivera · F-919 ×2 · F-919 flaggedF-919 Risk
·
Room 216 · In progress…
2
Automatic F-Tag Mapping
Every flagged item is mapped to the regulatory framework instantly

COMPLi correlates observations against the F-Tag index in real time. A call bell deficiency becomes F-919. A cooler temperature issue becomes F-812. No manual lookup, no missed citations. The system does it automatically and assigns the item to the right person.

Room 214 · F-919 ×2
Logged 7:14am · Unit 2N · Ambassador Rounds
F-919
Assigned to: Marcus T. (Charge Nurse, Unit 2N)
Notification sent · Response due by 8:00am
Pending
3
Resolution & Verification
Assigned staff resolve and verify. The ticket closes with a full audit trail

The charge nurse gets an alert, checks the room, confirms the issue is resolved, and closes the ticket in COMPLi. The system timestamps the resolution, updates the compliance score, and adds the event to the audit log, ready for surveyor review at any time.

Room 214 · Call bell verified functional
Resolved 7:59am · Marcus T. · Note added for DON
Resolved
F-919 risk cleared · Audit log updated · DON notified
Time to resolution: 45 minutes
Closed
4
AI Readiness Layer
Leadership gets answers in plain English. No report-building required

DONs and administrators can ask the Executive Command Center direct questions about survey readiness, open risks, and compliance trends. COMPLi synthesizes data across all rounds, modules, and facilities into a verified, plain-English answer.

"How many open F-Tag risks do we have this week?"
You have 2 open F-Tag risks this week. 1 pending verification (F-309, Unit 3S) and 1 in progress (F-919, now resolved pending DON sign-off). Both are on track to close today. No overdue items.
5
Continuous Readiness Score
Your survey readiness score updates in real time, always current, never a guess

COMPLi aggregates data from every module: ambassador rounds, environmental audits, CAHPS surveys, incidents, and grievances, all feeding into a single 7-day survey readiness score. It trends over time so you can see if you're improving or sliding before a surveyor arrives.

93%
↑ +4.1%
7-day survey readiness score
Compliance rising
2 open items
Survey window: 18 days
What's included

Every compliance module your facility needs

All modules are connected. Data flows between them automatically, and every event feeds the readiness score.

Ambassador Rounds
Track resident satisfaction, staff performance, and follow-up tasks room by room.
Resident-facing
Environmental Rounds
Area-by-area audits with automated F-Tag tagging, photo evidence, and task assignment.
Facility audit
CAHPS Surveys
Standardized resident and family satisfaction capture with trend analysis and benchmarks.
Survey data
Mock Survey
Run internal mock surveys to simulate state inspection conditions before the real thing.
Pre-survey prep
QAPI Module
Quality Assurance and Performance Improvement. Aggregate data into projects with measurable goals.
Quality
Incident Reports
Structured incident documentation with regulatory submission support and full audit trail.
Incidents
Grievance Tracking
End-to-end intake, investigation, and resolution workflows, fully auditable and compliant.
Resident rights
Executive Command Center
AI-powered readiness score, open risk items, and natural language queries for leadership.
AI-powered
HIPAA-Ready Infrastructure
BAA-backed GCP + Supabase stack, row-level security policies, and audit logging built in from day one.
Security

Request a demo for your facility

30-minute demo. We'll walk through the full workflow from a morning round to your readiness score.