COMPLi is a compliance operating system for skilled nursing facilities (SNFs) and long-term acute care hospitals (LTACs), operated by Compli Group Inc. ("COMPLi," "we," "our," or "us"), a Delaware corporation.
If you have questions about this policy, contact us at support@compli.health.
This Privacy Policy applies to:
It does not apply to third-party services linked from our platform. Those services have their own privacy policies.
Account and contact information — Name, email address, job title, facility name, and phone number when you create an account, request a demo, or contact us.
Usage data — How you interact with the platform: pages visited, features used, session duration, and device/browser information. Collected via server logs and analytics tools.
Facility compliance data — Round logs, issue flags, F-Tag records, incident reports, grievances, CAHPS survey responses, and other compliance-related data entered by facility staff. This data is entered and owned by your organization.
Protected Health Information (PHI) — To the extent COMPLi processes PHI on behalf of a covered entity, we do so as a Business Associate under HIPAA. We enter into a BAA with all covered entity customers prior to any PHI processing.
We do not use your data for advertising. We do not sell your data to third parties.
COMPLi runs on Google Cloud Platform (GCP) with Cloud Run for compute and Supabase for database services. All data is encrypted at rest and in transit. Access controls are enforced via row-level security policies.
COMPLi is designed to support HIPAA compliance for covered entities and their business associates. We will enter into a Business Associate Agreement (BAA) with any customer that qualifies as a covered entity under HIPAA prior to the processing of any PHI.
If you require a BAA, contact us at support@compli.health before using the platform for PHI-related workflows.
We do not sell, rent, or trade your personal information. We may share information with:
Depending on your location, you may have the right to:
To exercise any of these rights, contact us at support@compli.health. We will respond within 30 days.
Our website uses cookies and similar technologies for authentication, session management, and basic analytics. We do not use third-party advertising cookies. You can control cookie preferences through your browser settings.
We retain account and compliance data for the duration of your subscription and for a reasonable period afterward as required by law or for legitimate business purposes. You may request deletion of your data at any time by contacting us.
COMPLi is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and, for material changes, notify customers via email or in-app notice.
For privacy-related questions, requests, or concerns: